Title: Account Coordinator
Location: Toronto, Ontario
Reports to: Account Manager
OVERVIEW
The Account Coordinator may work on a variety of client projects and programs in collaboration with the account team as required by the Account Manager or Senior Manager. This role includes contributing as required to the successful execution of programs and projects within the parameters of the overall client brand strategy. A typical day may include sourcing activation elements, analyzing and organizing report data, training brand ambassadors, being onsite at an event, participating in client meetings and collaborating with colleagues.
In addition to managing the logistics of a program, the candidate should be able to provide forward-thinking to help enhance our client’s program as well as the agency overall. Accountabilities also include successful client interface and relationship management. As an XMC team member, the Account Coordinator demonstrates collaboration, strives for excellence, and always looks to better the agency and improve effectiveness overall.
The ideal candidate for XMC is one with a work-hard attitude; someone dedicated, focused and flexible enough to understand that there is no such thing as a “standard” day on the job.
KEY RESPONSIBILITIES AND ACTIVITIES
Overall
Contribute to the on-time and on-budget delivery of client programs including daily/weekly reporting, planning, execution and reporting.
Vendor Management
Responsible for sourcing and managing vendor relationships. Provides consistent communication with vendors to ensure activation details are shared and expectations/deliverables are made clear. Ownership of vendor payment, ensuring invoices are submitted and paid on time.
Field Staff Management Responsible for working with Staffing Team to source, train and manage all field staff. Provide constant communication and direction for field staff, ensuring expectations are set and client deliverables are met.
Budget Tracking / Reconciliation
Contribute to budget management by tracking vendor invoices and ensuring vendor payment is issued on time. Responsible for ensuring expenses are submitted on time each month and coded appropriately to support budget reconciliation.
Budget Management Contribute to project planning by coordinating logistical details in the lead-up to each event. Onsite to assist/lead set-up and tear-down as well as management of field staff during each activation. Support Account Manager in gathering activation metrics for reporting purposes and assisting with the development of program wrap reports.
XMC Morale Contributes to sharing ideas, offering support to fellow teammates, and possessing a positive attitude on a daily basis.
SKILLS / KNOWLEDGE / EXPERIENCE / EDUCATION REQUIRED
Related university degree, college diploma or equivalent industry experience
Minimum 1-year marketing experience (XM agency setting preferred)
Strong team player and collaborates with others to achieve shared goals
Excellent organizational skills and attention to detail
Can work effectively under pressure
Excellent verbal and written communication skills
Strong computer skills including Microsoft Excel, Word and PowerPoint
Ability to apply analytical thinking to daily and weekly client reports
Resourceful in finding information and solutions
Takes initiative and is self-motivated
Positive attitude
Demonstrates dedication to client satisfaction and program success
If you are interested in applying for this role please submit your resume and a cover letter to jen@xmc.ca Due to the volume of applications, we will only be contacting applicants who we feel will make a good fit for our growing team.
About XMC: Founded in 2006, the XMC Group of Companies and its dynamic team of industry professionals provide strategic counsel, negotiation, execution, data analytics and measurement of sponsorship and Experiential Marketing™ programs and services. By leveraging a shared passion for sport, music, culture and cause, XMC connects with consumers, creates deep engagement, and inspires target action. With over $1.6B in deals negotiated, activated and/or evaluated, XMC delivers client success by taking ownership, inspiring confidence, and exceeding expectations.
