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Accessibility Statement


Effective Date: November, 2023

 

Measures to Support Accessibility  

 

XMC takes the following measures to ensure accessibility of XMC Experiential Marketing and it's website:

  • Include accessibility throughout internal policies.

  • Integrate accessibility into our procurement practices.

 

Feedback

We welcome your feedback on the accessibility of XMC Experiential Marketing. Please let us know if you encounter accessibility barriers on our website. You may contact us using the information below:​

  • E-mail: info@xmc.ca

  • Address: 49 Bathurst Street, Suite 101 Toronto, Ontario, Canada M5V 2P2

We try to respond to feedback within 2-3 Business Days.

 

Multi-Year Accessibility Plan

Accessibility for Ontarians with Disabilities Act (AODA)

 

Message from the XMC CEO, Peri Luel

Our mission is to always be focused on creating a positive and supportive work environment that meets all individual needs. Our mandate is to work with key stakeholders to proactively create an experience that is positive and productive for everyone, including those with disabilities.  

 

Our team is committed to delivering a best-in-class services, and ensuring our operational excellence plans are optimal for all our team, clients, regardless of their background or accessibility needs.  It is an ongoing process for us, we regularly assess our practices, seek feedback, and are willing to adapt and improve based on the evolving needs of our clients and team.  We understand the importance of creating, maintaining, and delivering a positive and supportive work environment for everyone.  

 

Introduction

XMC strives to meet the needs of its employees and clients with varying abilities and is working hard to remove and prevent barriers to accessibility. During the history of XMC, the office has been accessible to all who entered. 

 

XMC is committed to fulfilling our requirements under the Accessibility for Ontarians with Disabilities Act, 2005. This accessibility plan outlines the steps we are taking to meet those requirements and to improve opportunities for people with disabilities.

 

Our plan shows how we will play our role in making Ontario an accessible province for all Ontarians.

 

The plan is reviewed and updated at least once every 5 years.

 

We train every person as soon as practicable after being hired and provide training in respect of any changes to the policies.

 

We maintain records of the training provided including the dates on which the training was provided and the number of individuals to whom it was provided.

 

XMC has completed the following accessibility initiatives:

 

Customer Service

XMC has remained compliant with the Customer Service Standards by having all employees take the AODA Customer Service trainings and use those learnings with clients. 

 

Information and Communications

XMC is committed to providing and gathering information related to AODA. We have a robust AODA training section in our Team Onboarding Playbook, we provide opportunities for feedback. Our website is AODA compliant and visitors to the site have an opportunity to provide feedback.

 

Employment

XMC actively recruits from a diverse talent pool. We have expanded our internship program to include more schools, programs and services supporting people with diverse backgrounds and experiences. 

 

Training

This year we expanded the AODA trainings to include Customer Service Standard, General Requirements, Requirements of the Information and Communications Standard, Requirements for the Employment Standard and Ontario Human Rights Code, as it relates to people with disabilities.  

 

For more information contact: info@xmc.ca 

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