Account Manager

3 days ago
4 min read

Company: XMC Sponsorship & Experiential Marketing Agency

Title: Account Manager

Reports to: Senior Account Manager

Team: Church & Dwight Account Team

Type: Full Time

Salary Range: $65,000 - $72,000

Location: Toronto, ON/GTA

COMPANY OVERVIEW

XMC is an award winning Canadian-based marketing agency that believes Experience is Everything. This belief informs our strategic approach for creating organic moments and delivering consumer engagements that capture interest and drive memorable campaigns. Our data-first thinking allows us to integrate the consumer experience through multiple channels including Sponsorship, Experiential Marketing™ and media that deliver beyond expectations for brands.

ROLE OVERVIEW

In the dynamic world of event marketing, we’re seeking an Account Manager who is ready to lead ground-breaking experiences and deliver innovative ideas to the client.

Working on the Church & Dwight Account Team and with fun brands like Hero, TheraBreath, Trojan and Batiste, this role will collaborate closely with the Senior Account Manager to own the client relationship and play a key role in shaping brand strategy. The Account Manager will oversee integrated programs and activations, manage approvals and coordinate execution through a multi-channel approach.

This position involves leading the planning and delivery of events ranging from local sampling initiatives to large-scale national programs. Responsibilities include managing timelines, budgets, and resources; preparing client-ready presentations; and ensuring all deliverables align with brand objectives. The Account Manager will also mentor junior team members, foster strong internal and external partnerships, and proactively identify opportunities to elevate program performance.

The ideal candidate brings exceptional communication and problem-solving skills, a hands-on mentality, and the flexibility to excel both independently and within a cross-functional team. Playing a pivotal role in growth and mentorship, the candidate will ensure consistent results that exceed client expectations.

If you’re passionate about developing scalable integrated programs and working with industry-leading teams to produce top-tier brand experiences, XMC is the company for you.

CORE RESPONSIBILITIES

Account Management

Lead and build relationships with clients that are based on mutual respect and executional excellence.
Understand the client business inside and out to help lead communications between client and direct manager/leadership team.
Identify and inform on industry trends.
Work with the Strategy team to develop insights on consumer behaviour before and after the program executes.
Be a business builder, not a brief taker.

Project Management

Own all project timelines and deliverables for cross-functional working team.
Build all key communication documents, including, but not limited to, budgets, critical paths and work-back schedules.
Hold suppliers and teams accountable to deadlines for production and execution.
Lead reporting on all programming.

Team

Collaborate with a cross-functional team to ensure client objectives are fulfilled.
Work to build the execution team with both full-time and part-time staff.
Train, lead and manage an Account Coordinator and/or Sr. Account Coordinator.

Administration

Build, manage and report on small to large sized program budgets.
Build trust in review process with clients by being able to deliver detailed breakdowns and rationale on pricing/structure of budgets.
Contribute to the overall management and maintenance of cloud-based storage used by XMC.

XMC Culture & Morale

Contribute to the sharing of ideas, offering support to fellow teammates, and possessing a positive attitude daily.
Support internal pillar teams to continue to foster a positive work environment.

REQUIRED SKILLS/EXPERIENCE

5+ years of related agency and/or marketing team experience.
Experience managing cross-functional teams through multiple projects and priorities.
Ability to build relationships with both internal and external working teams.
Strong organizational skills: deliver against tight timelines, multiple priorities, and manage simultaneous deliverables.
Strong technology skills specifically in Microsoft Office 365.
Experienced and confident in problem solving and an ability to thrive in the face of ambiguity and uncertainty.
Experience presenting in variable environments (internal or external – small and large groups).
Experience in the event, hospitality, and client services industry an asset.
Bilingual (French/English) an asset.
Willing to travel across Canada, as may be required.

XMC'S VALUES

X-Factor Excellence: We aspire to work with people who treat others with empathy and respect, champion positive candor, and foster resilience to bounce back from challenges with a positive mindset.
Trust & Credibility: We take ownership of our actions, pursue excellence through high standards, and build trust by establishing a foundation of reliability and credibility.
Culture Creators: We approach challenges fearlessly through a “can-do” approach that earns us the respect of clients. We instill confidence through exemplary leadership, celebrate achievements as a united team and nurture an environment that promotes continuous development for sustained growth.
Harmonious Collaborators: Seamless collaboration allows our teams to achieve our shared goals, encourage curiosity, and foster an open exchange of ideas and perspectives that drive innovation and client success.

We thank all those who submit applications; however only those candidates selected for an interview will be contacted. XMC is proud to be an Equal Opportunity Employer (EOE). XMC is committed to providing an accessible recruitment process. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

APPLY HERE:

Resumes to be submitted in confidence to Daneta Budalich: daneta.budalich@xmc.ca

Stay up to date on job opportunities on Instagram: @xmcmarketing

About XMC: Founded in 2006, XMC is an award winning and proudly independent agency that provides strategic counsel and execution of bespoke Sponsorship and Experiential Marketing™ programs for over 50 world-class companies. XMC collaborates with clients to create powerful integrated marketing campaigns shaped by strategic insight, defined by meaningful execution, and supported by proprietary business tools and AI fuelled analytics. Together, we leverage shared passion points in sport, music, culture, and cause to connect, engage, and inspire target actions with our 60+ full time employees and a roster of 4,000+ part time employees across the country.