Account Manager
- XMC HR
- 1 day ago
- 3 min read
Updated: 8 hours ago
Company: XMC Sponsorship & Experiential Marketing Agency
Title: Account Manager
Team: Client Services
Reports to: Senior Account Manager
Type: Full Time
Salary Range: $60K - $75K
Location: Toronto, ON
COMPANY OVERVIEW
XMC is an award winning Canadian-based marketing agency that believes Experience is Everything. This belief informs our strategic approach for creating organic moments and delivering consumer engagements that capture interest and drive memorable campaigns. Our data-first thinking allows us to integrate the consumer experience through multiple channels including Sponsorship, Experiential Marketing™ and media that deliver beyond expectations for brands.
JOB SUMMARY
The ideal Account Manager is passionate about bringing fresh ideas to life and thrives in a team-oriented, hands-on environment. They are equally comfortable working independently and collaboratively, with a strong commitment to mentoring and growing their team. A dynamic thinker with a positive approach to leadership, they excel in building client relationships and consistently delivering results that meet or exceed expectations.
This role involves planning, executing, and measuring programs aligned with the overall brand strategy for our Celsius and Mackenzie Investments accounts. The Account Manager will support proposal development and budget creation for sponsorship projects, experiential activations, and employee engagement events.
They will oversee program timelines, ensuring seamless brand experiences from start to finish. As the main point of contact for day-to-day client operations, the Account Manager will provide regular program updates to both internal teams and clients, while collaborating with Senior Management to drive business growth and proactively address client challenges.
KEY RESPONSIBILITIES
Overall
Executional lead on all client programs, ensuring on-time and on-budget delivery.
Contributes to planning, project management, execution and reporting. This may include some resource planning and delegation to account coordinators and other team members.
Project Management
Owner of project timelines, ensuring all key stakeholders (internal and external) are held accountable to deadlines for production, execution, and reporting.
Client Communication
Client relationship building, and client/stakeholder management including anticipating and managing potential challenges on specific projects.
Ensuring ongoing and trusted two-way communications with clients.
Provides regular and timely communication with account team for overall client account coordination and success.
Client Strategy
Contributes to client strategy including providing innovative ideas, exploring new opportunities for client success, and continuous improvement.
Provides regular and timely communication with account team for overall client account coordination and success.
Budget Support
Support Senior Manager with building, tracking and reconciliation of all program budgets.
XMC Morale
Contributes to sharing ideas, enabling the success of others, and possessing a positive attitude on a day-to-day basis.
REQUIRED SKILLS/EXPERIENCE
Post-secondary degree, ideally in Business or Marketing.
3+ years of related agency and/or experiential marketing experience.
Experience managing a direct report.
Bilingual (French/English) an asset
Experienced Manager of client projects and events
Ability to effectively develop and communicate ideas to client and internal senior team.
Ability to establish and grow trusted relationships.
Team player with a positive attitude.
Exudes calmness under pressure.
Knowledge of Microsoft Office programs.
Experience within the sport industry an asset.
We thank all those who submit applications; however only those candidates selected for an interview will be contacted. XMC is proud to be an Equal Opportunity Employer (EOE). XMC is committed to providing an accessible recruitment process. Accommodations are available upon request for candidates taking part in all aspects of the selection process.
Resumes to be submitted in confidence to Rachel Brown: rachelbrown@talentarts.ca
Stay up to date on job opportunities on Instagram: @xmcmarketing
About XMC: Founded in 2006, XMC is an award winning and proudly independent agency that provides strategic counsel and execution of bespoke Sponsorship and Experiential Marketing™ programs for over 50 world-class companies. XMC collaborates with clients to create powerful integrated marketing campaigns shaped by strategic insight, defined by meaningful execution, and supported by proprietary business tools and AI fuelled analytics. Together, we leverage shared passion points in sport, music, culture, and cause to connect, engage, and inspire target actions with our 60+ full time employees and a roster of 3,500 part time employees across the country.
