Bilingual Staffing Coordinator
- 4 days ago
- 4 min read
Title: Staffing Coordinator (MCBC)
Company: XMC Sponsorship & Experiential Marketing Agency
Team: Staffing Solutions
Type: Full Time
Salary Range: $45,000 - $50,000
Location: Toronto/GTA - Hybrid Role (Minimum 3 days/week in office)
Apply to: madelaine@xmc.ca
COMPANY OVERVIEW
XMC is an award winning Canadian based marketing agency that believes Experience is Everything. This belief informs our strategic approach for creating organic moments and delivering consumer engagements that capture interest and drive memorable campaigns. Our data first thinking allows us to integrate the consumer experience through multiple channels including Sponsorship, Experiential Marketing™, and media that deliver beyond expectations for brands.
ROLE OVERVIEW
XMC is seeking a highly organized and energetic Bilingual (English/French) Staffing Coordinator to support the execution and growth of our Staffing Solutions business, with a focus on the Quebec market and alcohol beverage portfolio.
Working closely with internal teams, this role is responsible for recruiting top talent, fulfilling staffing requests, coordinating schedules, and supporting seamless program execution across multiple markets. The Staffing Coordinator will manage real-time staffing logistics, track attendance, and maintain accurate records across systems, while ensuring programs are fully staffed, on time, and on budget.
This role also supports onboarding, training, and payroll administration, and requires strong communication skills to effectively engage French-speaking staff and partners. Experience or interest in alcohol beverage programs is an asset, along with an understanding of the fast-paced, high-volume nature of experiential marketing.
The ideal candidate is detail-oriented, adaptable, and solutions-focused, with the ability to manage multiple priorities and deliver consistently high-quality results in a dynamic environment.
CORE RESPONSIBILITIES
Overall
Support the XMC Staffing Solutions (XSS) business unit across all projects
Contribute to the on-time, on-budget delivery of client programs, including daily/weekly planning, execution, and reporting
Lead targeted recruitment and staff retention efforts in both English and French
Accurately track and manage staff check-ins/outs during live event programming
Support the development and implementation of external staffing policies and procedures
Maintain accurate and up-to-date staffing rosters (contact lists, employee profiles, etc.)
Recruitment and Program Management
Host candidate interviews, orientations, and training sessions
Attend college and university career fairs to source talent
Secure coverage for vacant shifts and last-minute changes
Coordinate staffing to meet program and client requirements
Monitor attendance during trainings and live activations
Manage and monitor WhatsApp groups for real-time communication
Build and maintain schedules for rotating staff
Payroll
Maintain accurate systems for tracking staff hours across multiple shifts
Input, review, and approve staff timesheets and expenses
Upload and organize payroll documentation in designated systems
Add staff to Dayforce and ensure data accuracy
Work within Ceridian payroll systems and/or ATS platforms
XMC CULTURE & TEAM CONTRIBUTION
Contribute to a positive team environment through collaboration, support, and idea sharing
Demonstrate a strong work ethic and commitment to exceeding expectations
Maintain flexibility, including willingness to work irregular hours
Exhibit strong problem-solving skills and accountability
Lead by example with integrity and professionalism
IDEAL CANDIDATE
Bilingual (English/French), confident, and capable of leading teams across multiple regions, including Quebec
Thrives under pressure and demonstrates resilience in fast-paced environments
Strong communicator with excellent interpersonal skills
Highly organized, reliable, and results-driven
Solutions-oriented with strong problem-solving abilities
Comfortable managing multiple priorities, deadlines, and market-specific needs
Well-connected within the Brand Ambassador / field staffing community is an asset
Proficient in Microsoft Office and social media tools
EDUCATION AND EXPERIENCE
Post-secondary education in Business, Marketing, HR, or a related field
Minimum 2 years’ experience in high-volume recruitment or staffing
Experience in experiential marketing, event operations, or field marketing is an asset
Familiarity with Ceridian (Dayforce) payroll systems and/or ATS platforms
Experience in recruitment, scheduling, and deployment of field staff
Background in promotions, retail, hospitality, or customer service is an asset
2+ years of leadership or team management experience (managing 5+ staff) preferred
REQUIREMENTS
Must be legally eligible to work in Canada
Bilingual fluency in English and French (spoken and written) is required to support the Quebec market
Full G driver’s license with a clean driver’s abstract (access to a vehicle considered an asset)
Access to a cell phone with data/Wi-Fi capabilities required
Availability to travel between markets and work evenings/weekends as required
WHY WORK WITH US?
Lead and support high-performing teams across exciting brands and dynamic campaigns
Competitive salary with opportunities for growth and performance-based incentives
Gain hands-on experience in experiential marketing, staffing, and field operations
Work alongside a collaborative, supportive, and professional leadership team
XMC's VALUES
X-Factor Excellence: We aspire to work with people who treat others with empathy and respect, champion positive candor, and foster resilience to bounce back from challenges with a positive mindset.
Trust & Credibility: We take ownership of our actions, pursue excellence through high standards, and build trust by establishing a foundation of reliability and credibility.
Culture Creators: We approach challenges fearlessly through a “can-do” approach that earns us the respect of clients. We instill confidence through exemplary leadership, celebrate achievements as a united team and nurture an environment that promotes continuous development for sustained growth.
Harmonious Collaborators: Seamless collaboration allows our teams to achieve our shared goals, encourage curiosity, and foster an open exchange of ideas and perspectives that drive innovation and client success.
RESUME SUBMISSION
Resumes to be submitted in confidence to Madelaine Thomson: madelaine@xmc.ca
Stay up to date on job opportunities on Instagram: @xmcmarketing
We thank all those who submit applications; however only those candidates selected for an interview will be contacted. XMC is proud to be an Equal Opportunity Employer (EOE). XMC is committed to providing an accessible recruitment process. Accommodations are available upon request for candidates taking part in all aspects of the selection process.
About XMC: Founded in 2006, the XMC Group of Companies and its dynamic team of industry professionals provide strategic counsel, negotiation, execution, data analytics and measurement of sponsorship and Experiential Marketing™ programs and services. By leveraging a shared passion for sport, music, culture and cause, XMC connects with consumers, creates deep engagement, and inspires target action. With over $2.1B in deals negotiated, activated and/or evaluated, XMC delivers client success by taking ownership, inspiring confidence, and exceeding expectations.
